It is our privilege to present this year’s annual report for Carrington Care. As we reflect on the past year, we are proud of the achievements that have been made and are deeply grateful for the commitment of our staff, volunteers, and the support of our broader community. We are also fortunate to have the guidance and commitment of our Board, whose stewardship and wisdom have been vital in shaping our direction and ensuring Carrington continues to grow with strength and purpose.
The Aged Care industry is currently facing major changes in the legislation governing how operators will need to provide services to their customers. Details are still being finalised and bulletins are being issued progressively by the Australian Government. The challenge for providers will be to meet the new standards while maintaining a sustainable service model. Carrington continues to operate efficiently and the Board is committed to ensuring that its services will continue and grow in the coming years.
This year has seen significant progress in the development of our Master Plan, ensuring Carrington continues to develop in alignment with the natural environment and the needs of our community. Maintaining and enhancing our accommodation assets remains a priority, with a focus on creating spaces that are welcoming, functional, and reflective of the Carrington values. By carefully stewarding our land and facilities, we ensure that Carrington remains both a home and a resource for the wider Camden community, now and into the future.
At the heart of Carrington is our commitment to quality.
We have strengthened our capacity to deliver evidence-based, person-centred care through the recruitment of skilled team members across leadership, clinical care, governance, and quality roles, while also continuing to invest in the development of our workforce. Our partnerships with universities through student placements, research, and innovation have further enhanced our ability to embrace new ideas and approaches that place Residents at the centre of all we do. Feedback and insights from Residents, families, and staff have been invaluable in guiding continuous improvement, and we are proud of the way we have responded with compassion, professionalism, and a genuine focus on wellbeing.
The wellbeing of our Residents and our workforce has been a central focus throughout the year. We know that when our staff feel supported and valued, they are best placed to provide the highest quality of care.
We continue to build a culture that nurtures resilience, recognises the dedication of our people, and supports the health and happiness of the Carrington family as a whole.
This year we have faced adversity together, with our people at the heart of our response. We have taken clear and decisive steps to strengthen protections and safeguards that go well beyond statutory requirements.
Our focus remains unwavering; to ensure that every resident at Carrington receives the highest quality care in an environment where they feel secure and respected.
Carrington’s connection to the wider community remains one of our greatest strengths. The recent Carrington Fair, our largest to date, was a true celebration of this spirit, bringing together Residents, families, staff, volunteers, and neighbours in an event that reflected the values we hold dear. In times of sadness and in times of joy, we have stood together as a community, grieving together when needed, and celebrating together when we can.
As we look to the future, we are confident that Carrington is well placed to thrive. We remain proud of our achievements and of the hard work and dedication of those who contribute so much to our community. With the support of our Residents, families, staff, volunteers, the broader Camden community, and the guidance of our Board, Carrington will continue to be a place where people feel safe, valued, and at home.

Alex Jankowski and Mark Tutt